Terms & Conditions
Introduction
These Terms and Conditions govern your use of the Kela Signatures website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase. Kela Signatures reserves the right to update these Terms and Conditions at any time. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.
About Us
Kela Signatures is a South African hair and skincare brand offering affordable, ingredient-conscious products. We operate online and can be reached at:
📞 076 337 4037
📧 kelasignatures@gmail.com
Use of Our Website
By using our website, you agree to:
• Use the website for lawful purposes only
• Not engage in any conduct that could damage, disable, or impair the website
• Not attempt to gain unauthorised access to any part of the website or its related systems
• Not use the website to transmit harmful, offensive, or fraudulent content
We reserve the right to restrict or terminate access to the website for users who violate these terms.
Products & Descriptions
We make every effort to ensure that product descriptions, images, and ingredient information on our website are accurate and up to date. However, we do not warrant that product descriptions or other content is entirely error-free.
Product images are for illustrative purposes only. Actual products may vary slightly in appearance due to photography and screen display settings.
We reserve the right to discontinue any product at any time without prior notice.
Pricing
All prices displayed on our website are in South African Rand (ZAR) and are inclusive of VAT where applicable. We reserve the right to change our prices at any time. Prices at the time of placing your order will be honoured unless an error has occurred.
In the event of a pricing error, we will notify you before processing your order and give you the option to proceed at the correct price or cancel your order for a full refund.
Orders & Payment
By placing an order with Kela Signatures, you confirm that:
• You are at least 18 years of age
• The information you have provided is accurate and complete
• You are authorised to use the payment method provided
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, product unavailability, or pricing errors. You will be notified and fully refunded in such cases.
Intellectual Property
All content on the Kela Signatures website — including text, images, logos, product names, and designs — is the intellectual property of Kela Signatures and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, or use any of our content without prior written permission from Kela Signatures.
Limitation of Liability
To the fullest extent permitted by law, Kela Signatures shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website, including but not limited to skin reactions, allergic responses, or personal injury.
It is the responsibility of the customer to review product ingredients before use, particularly if you have known allergies or skin sensitivities. We recommend performing a patch test before using any new skincare or haircare product.
Patch Test Reminder: Apply a small amount of product to a discreet area of skin and wait 24 hours before full use. Discontinue use if irritation occurs and consult a healthcare professional.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts.
Contact Us
For any questions regarding these Terms and Conditions:
📞 076 337 4037
📧 kelasignatures@gmail.com